As we start into 2022 businesses are continuing their digital transformation journey and introducing initiatives that add real value for customers and the bottom line, especially in the area of customer engagement.
However, not everyone is moving at the same pace, many collection businesses aren’t adapting as quickly as other industries and now need to accelerate their digital transformation efforts to ensure they don’t get left behind their competitors and ultimately are able to deliver the type of engagement experiences that customers expect and the conversation outcomes that the business requires.
With “so much to do and so little time” we are going to in this 50-minute webinar show you the10 key elements that will have a significant impact on the rapidly evolving debt collection landscape, how they work and what impact they can deliver you and your business.
… and lots more.
If you are keen to keep up to date with how customer engagement technology is reshaping how businesses engage and collect customer payments then this one is for you.