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CUSTOMER SUCCESS STORIES

See how our clients are supercharging their Customer Engagement with Conversational AI

Uses technology to achieve market-leading collection performance, whilst protecting the most vulnerable in society and their client reputations.

DCA

Local Authority Debt Collection Agency Goes Conversational with WhatsApp Business API

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Hoist Finance

WhatsApp conversational customer engagement goes live in Italy

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Online Digital Retailer

Leading UK online retailer embraces conversational customer engagement to deliver great customer experiences and improved collections outcomes

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Oplo

Accelerates digital customer engagement with Conversational SMS

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Snap Finance

Transforming customer collections with conversational messaging

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Water Utility

A leading UK utility stopped the drought of incoming payments with a 30% increase in customer contact

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Everything you need to deliver great customer experiences and business outcomes

Guide: Chatbot Testing Checklist

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Conversational Customer Engagement - The Key to Innovation and Collections Success - E-Book

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Webinar: How to be Successful in Digital Debt Collection in 2023

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METRICS WE’VE ACHIEVED

52%
Uplift in Payment Arrangements
42%
Increase in Agent Productivity
57%
Decrease in Operational Costs
48%
Increase in Customer Engagement

YOUR DETAILS

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