Insights and Inspiration



The Credit Shift Podcast - What's it All About?

Paul Sweeney | Chief Strategy Officer
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Embracing the Future of Credit through Digital Transformation

 Credit Shift is the podcast for today's credit industry professional. Paul Sweeney, Chief Strategy Officer at Webio, will be discussing with leaders in the credit and collections industry about some of the issues of this space.

Have a browse through the list of Credit Shift episodes

He will dig into the challenges of digital transformation, new opportunities with AI, and how to process technology and strategy. Along with his guests, Paul will explore questions like: how will the competitive landscape shift in this hyperconnected market? What happens when the worlds of ChatGPT and customer service collide? What would happen if Buy Now Pay Later services were available everywhere and to everyone?

As well as bringing you in-depth interviews, Credit Shift will be bringing you shorter, more news-centred updates that will help you stay on top of the game. 

Credit Shift aims to be a compass, a guide and a digital companion in the world of credit and collections.

Everything you need to deliver great customer experiences and business outcomes

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Find out how Webio's AI and automation in customer engagement positively impacts inbound and outbound customer engagement in your business.


Uplift in Payment Arrangements
Increase in Agent Productivity
Decrease in Operational Costs
Increase in Customer Engagement


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