Webio is on a mission to make those difficult conversations about money that little bit easier for everyone concerned and this interview delves a little deeper into Webio's product innovation that makes that happen.
Talking about the interview Todd notes that "taking the different approach to solving problems often isn't so much about improving what your customers do, but how they feel doing it. This is one of the conclusions that stood out for me in my interview with Cormac-- a platform that has the power to make difficult conversations about money, that little bit easier for everyone concerned. And to achieve this, the Webio team decided to go an inch wide and 30 inches deep -- i.e. focus on some very specific, meaningful use cases, rather than creating a generic 'all purpose' chat-bot platform."
Listen in to hear more about:
“Webio‘s conversational messaging now plays a primary role in our customer contact strategy deploying before dialler campaigns and it really works.” – Snap Finance