Revolutionising Contact: AI and Digitalisation Transformation
/ 04 Jul 2023
Paul Sweeney
AI and digitisation are changing customer service by enabling personalised and a high level of support.
In a discussion with Paul Sweeney from Webio, Chris Warburton from Ro-Ar explores the impact of AI, and more specifically, conversational AI, on customer service operations and society in general.
Listen to the podcast here-
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