Webio finishes off 2022 on a high note by securing the number two spot on the Credit & Collections Technology Company Power List for the second year in a row.
The Power List is now in its fourth year and is seen as an index of technological excellence in the credit and collections industry. The list is compiled annually from the Credit & Collections Technology Awards results from the past five years and includes research done by Credit Connect to analyse the performance of the finalists and winners.
Colin White, Founder at Credit Connect, said:
“The annual guide provides a snapshot of the technology innovators within credit and collections – it showcases who is leading the way with innovations and have backed up their status by entering the awards. Finalists and winners have provided measurable data within this process. The companies that have made the top 20 ‘premier’ list this year are now highlighted by their dedication to innovation. All the companies listed have provided solutions that have helped to enhance the best customer outcome through lending or collections processes.”
This achievement comes off the back of winning Best Use of Technology at the Credit & Collection Technology Awards in November this year, and it brings the total number of accolades for Webio to eight for 2022. Webio continues to excel at delivering excellent customer engagement through conversational AI messaging across mulitple channels.
This is what the judges had to say about Webio:
"The judges said self-service is clearly becoming a dominant innovation. The winner here produced strong customer experience results. The solution offers very strong evidence of results achieved and the impact on the business volumes. Webio’s innovation continues to impress using automation and AI as a creative solution to address high call abandonment rates, it also improves customer experience with excellent results."
Webio is proud to be among the companies who made it to the top 20.
