Friction-free way for customers to engage your
business for outcome-driven conversations
Convert time-sensitive messages to send via SMS in the event of a message delay
HANDLE LARGE MESSAGING VOLUMES
Unlock automation and AI to handle large messaging volumes and out of hours conversations
Save time and resources by sending links, images or documents - no more waiting
Engage 90% of the Population
Another digital channel overtaking phone and SMS. Viber is accessible in over 190 countries and supports 44 languages, making it easy to reach more people and boost engagement via this messaging app.
In countries like Bulgaria, Greece, Serbia and others, Viber's user base even surpasses 90% of the population. If you’re searching for a solid B2C engagement channel to connect with your customers, Viber Business Messaging is a perfect fit.
Viber + Conversational AI = Success
Like all Webio channel offerings, take Viber to the next level with Webio's conversational tools to streamline and smoothly manage customer conversations at scale. It is simple.
Whether it is inbound or outbound engagement, this channel enhances collections and customer service engagement using our AI technology that handles high volumes of queries, thus reducing the need for human intervention. Experience flawless customer interactions with Webio's AI-powered chatbots on Viber.
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