Take What You're Doing Already
and Make it Better
Divert calls to SMS and see agent productivity rise with one agent handling 16+ conversations simultaneously
Deploy conversational AI chatbots to proactively reach out and engage customers in a highly accessible channel
Reach Any Customer with a Number
All phones come with SMS enabled so it is easy to connect with customers. Customers respond well to messages received via SMS with 98% open rate.
Engagement can be built into any campaign as a back-up for customers that don't have internet based messaging apps. A widely accessible channel, SMS reaches a larger audience and remains an effective channel for business communications.
From simple outbound one-way SMS to full blown conversations, SMS has the capability of handling tasks from simple interactions to taking payments, conducting ID&Vs to completing I&Es.
SMS automation and AI enable the business to handle customer conversations more efficiently, reducing response times and improving overall customer satisfaction.
Take a Closer Look