NEWS STORIES

Webio brings Conversational Middleware Stateside with First Customer Win in the US

Webio brings Conversational Middleware Stateside with First Customer Win in the US

Webio wins the first of "many" Financial Services clients in the US with its Conversational Middleware Platform. One of the world's leading innovative small business lending marketplaces has selected Webio to introduce a new conversational approach that will transform how they engage with customers.

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Rogue Agents and Inappropriate Customer Conversations Now a Thing of the Past with Webio

Inappropriate Agent-Customer Conversations a Thing of the Past with Webio’s New Platform Addition

Eliminating inappropriate language and guaranteeing professional customer conversations over Messenger platforms is now a reality with Webio’s latest skills addition to its Conversational Interface platform.

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Developing the Developers – Nurturing Young Talent at Webio

Developing the Developers – Nurturing Young Talent at Webio

Webio is taking its role in continuous learning seriously by adding to its growing team with the expansion of its intern programme. From the company's inception, the Webio have cherished and been focused on nurturing talent.

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Webio Partners with ConverCon for 2018 Conversational Interface Conference

Webio Partners with ConverCon for 2018 Conversational Interface Conference

After the successful inaugural Conversational Interface Conference, it is confirmed that Webio is backing the second ‘bigger & better’ ConverCon conference in Spring 2018.

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Webio Announces Another New Customer

Funding Circle Now Delivers Conversational Messaging with Webio

Latest customer win for Webio – Funding Circle is now connecting with customers using the Webio Conversational Interface platform to increase customer engagement and deliver better customer experiences.

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Webio Expands Its Conversational Interface Platform with the Addition of A.I. ‘Webio Propensity Chatbots’

Webio Expands Conversational Interface Platform with AI ‘ Propensity Chatbots ’

Webio has just released its latest platform feature - Propensity Chatbots. This new development is an artificial intelligence neural net designed to more effectively manage, prioritise, distribute and respond to inbound customer messages.

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METRICS WE’VE ACHIEVED

64%
reduction in inbound calls
80%
improvement in agent productivity
70%
reduction in operational costs
60%
score increase of customer experience

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