NEWS STORIES

Webio 's AI and Machine Learning Technology Receives Global Recognition

Webio's AI and Machine Learning Technology Receives Global Recognition

Webio is one for the chosen few selected for the Google For Entrepreneurs Exchange programme at Impact Hub Zurich to participate in the programme. We are 1 of only 10 global startups chosen globally for the Google For Entrepreneurs Exchange: AI & Machine Learning programme.

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Webio’s conversational middleware powers Avvio’s new AI driven hotel booking engine.

Webio’s Conversational Middleware Powers Avvio’s AI Driven Hotel Booking Engine

Webio and Avvio have joined forces to introduce the hotel industry's first hotel booking chatbot. Announcing the availability of their recently completed collaboration with the release of a new conversational hotel booking bot on the Avvio platform customers can now receive highly personalised and automated guest experiences through the Webio hotel booking bot.

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Picture of mobile phone with Webio Conversational Middleware Hotel Booking Bot for the Kingsley Hotel shown on the screen.

Meet 'Dorothy' Ireland's First Hotel Booking Bot Powered by Webio

Webio's conversational messaging hotel booking bot that lets customers find, book, pay and even start planning their hotel stay is now live. This facility allows customers to start and finish their entire booking process though a customised conversational chatbot. From checking room availability, selecting and reserving rooms right through to payment, the booking bot is integrated across the hotels systems allowing it to be embedded into existing business processes.

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Webio Adds New Skill with Stripe Payment Processing

Webio Adds New Skill with Stripe Payment Processing

Conversational payments mean the Enterprise can take payments as part of any messaging conversation with customers. Now with Webio's latest Stripe skill addition, Webio Chatbots can quickly and securely manage credit or debit card payments within the one conversation eliminating the need to bring in agents or online channels.

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Webio’s The Conversational Middleware Company Wins ‘Innovation in Collections’ Technology Award

Webio Wins ‘Innovation in Collections’ Technology Award

Webio has won the coveted 'Innovation in Collections' award at the Credit and Collections Technology Awards.

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Picture of Cormac O'Neill CEO in Webio the Conversational Middleware Company alongside Blackbox Connect logo

Webio Beats Global Competition to Secure its Place on Blackbox Connect 20 Programme Powered by Google

Webio is heading stateside to participate in Google's Blackbox Connect 20 accelerator programme which is taking place in San Francisco in November. Securing one of 16 places, this is an amazing opportunity for the Conversational Middleware company

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METRICS WE’VE ACHIEVED

64%
reduction in inbound calls
80%
improvement in agent productivity
70%
reduction in operational costs
60%
score increase of customer experience

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