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Webio Brings Conversational Middleware to Call & Contact Centre Expo

We're excited to announce that Webio will be exhibiting and speaking at this year's Call & Contact Centre Expo.

The tools, techniques and systems revolutionising the world of Customer Engagement will again be taking London by storm on March 27th and 28th, 2019, for another instalment of Europe's greatest sales and marketing event!

All under one roof, experts will be on hand to enlighten visitors with the very best CX guidance available; while an array of the industry's biggest brands and most innovative suppliers will be showcasing the solutions shaping the future of the contact centre.

And Webio will be there talking about how the growth of AI, Chatbots and new Channels are still a challenge for all contact centres when it comes to customer engagement. We are going to showcase how Webio's Award Winning AI Driven Conversational Middleware is helping contact centres of all sizes to significantly improve customer experience, increase engagement rates and lower agent resource needs.

At the show, we will be conducting live demos highlighting how to:

  • easily use AI and Chatbots to manage high volume inbound and outbound customer conversations
  • enable Agents and Chatbots to seamlessly work together to increase engagement and optimise agent productivity
  • incorporate our latest 'Payment' skill to add payment requests and payment processing into any customer messaging conversations in any channel
  • use engaging 'Conversational Forms' to increase completion rates and slash agent form processing times

If you are looking to excel in the customer engagement world, this is THE event to find all the technologies, strategies and advancements!

So what are you waiting for?  Grab your FREE ticket now because this is THE place to be !

 

CONTACT US

Tell us your challenge and let us
help you tackle it

If you want to improve your customer communications, take advantage of our experience and let us show you what we can do.

DEMO REQUEST

Register for a personalized demo where our team will review how Webio's intelligent customer engagement solutions can positively impact inbound and outbound customer engagement in your business.

METRICS WE’VE ACHIEVED

64%
Decrease Unwanted Inbound Calls
42%
Increase in Agent Productivity
57%
Decrease in Operational Costs
48%
Increase in Customer Engagement

YOUR DETAILS