Following the success of our previous webinar, "How WhatsApp is Surpassing SMS Engagement in Debt Collection", we are going to take a deeper dive into the advanced features that make WhatsApp a vital tool for digital debt collection strategies.

In this 50-minute session, we'll explore the next level of WhatsApp's capabilities that go beyond basic messaging. Building on the foundation of our last discussion, we will showcase how embedded payments, voice notes, and secure attachments are transforming the way businesses interact with their customers in the debt recovery process.

 

• Delve into Embedded Payments: Learn how to facilitate secure and seamless payment transactions directly within WhatsApp, reducing friction and improving collection rates.
  
  
• Use Secure Attachments: Understand how to efficiently gather necessary documentation through WhatsApp, ensuring faster and more reliable verification processes.
  
  
• Explore the Power of Voice Notes: Discover how voice notes can enhance communication, particularly with younger customers who favour quick and personal interactions over traditional text.
  
  
• Show Real-Life Cases: Get insights into how others have included WhatsApp features into their to debt collection customer strategies.

Thursday, September 26th at 11am

Wednesday, October 2nd at 2pm