On Demand Duration: 35mins _____________________________________________________________________________
Following on from our recent webinar ‘Debt Collection: 10 Key Things You Need to Know in 2022’, we’re now getting into the meat of each topic with a deeper dive to look at the issues, challenges and how best to overcome these and what does best practice look like.
We will focus on showing how and where automation, chatbots, and messaging strategies are delivering success in debt collections. Part of introducing any new technology is to know what’s possible and where best to start and working a trusted partner to ensure implementation is optimized fully.
In our first 30-minute session, we are going to unpack automation and its impact on customer engagement, productivity and conversation outcomes. 100% automation should never be the goal, but rather automation with human touch should be at the heart of any digital debt collection customer engagement strategy.
We will cover:
How to achieve over 70% automation for all your customer conversations
How to do more with the same resources and what successes you can achieve
Driving efficiency and managing campaigns with 80% less effort
Using smart scheduling and automating follow-up engagement
And lots more
Key Takeaways
An understanding of where automation can fit into your business.
The 3 key things you need to do to get started
Real success stats from leading UK credit, collections, and payments companies
It is a lot to cover in 30mins but if you are interested in getting up to speed with the ‘nuts and bolts’ of automation and customer engagement, then this is a session well worth attending.
Let Webio help define and achieve a metric that matters to you
Take advantage of our ground-breaking AI-assisted communications to achieve better outcomes for your enterprise.
Tell us your challenge and let us help you tackle it
If you want to improve your customer communications, take advantage of our experience and let us show you what we can do.
DEMO REQUEST
Register for a personalized demo where our team will review how Webio's intelligent customer engagement solutions can positively impact inbound and outbound customer engagement in your business.
