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Payments,Channels AI & Chatbots..What You Need to Know to Collect More

Payments,Channels AI & Chatbots....What You Need to Know to Collect More | On Demand Webinar

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Duration:  40 mins

Connecting and Engaging with customers and securing payments is a constant challenge. The pace of change when it comes to customer engagement is changing rapidly and your business will need to adapt in order to remain competitive.

Your customers' engagement preferences have shifted away the traditional phone, email and SMS blasts which now requires a modification in your engagement strategy that reflects a move to conversing with customers in a fair, timely, efficient conversational manner that results in payments.

In this 40-minute session, we will look at how to:

  • How you can add payments to your customers conversations within 5 minutes
  • Effectively reach customers in the right channels and get them to engage (especially the ones you have failed to reach)
  • Use AI, Chatbots and Automation to positively impact collections

In addition, we will show just what is possilbe with metrics that have been achieved with some of the collections teams that we have worked with.

 

 

CONTACT US

Tell us your challenge and let us
help you tackle it

If you want to improve your customer communications, take advantage of our experience and let us show you what we can do.

DEMO REQUEST

Register for a personalized demo where our team will review how Webio's intelligent customer engagement solutions can positively impact inbound and outbound customer engagement in your business.

METRICS WE’VE ACHIEVED

64%
Decrease Unwanted Inbound Calls
42%
Increase in Agent Productivity
57%
Decrease in Operational Costs
48%
Increase in Customer Engagement

YOUR DETAILS