Propensity Studio uses the power of AI to predict your customised business outcomes across all digital collection’s conversations. With the power to guide each customer conversation through a range of best next steps dynamically selected in real-time as the conversations flows.
Imagine having the power to predict the outcomes of every customer conversation at each stage of their conversation and design personalised journeys for each customer type, delivering the right message and level of agent resource at the right time to better manage all customer conversations, even the vulnerable ones. That is what Propensity Studio does.
If you need to improve your customer engagement, talk to us and we'll show you how AI automation via digital messaging apps works. You will love the Webio experience. We promise.Talk to us about Conversational AI