Forms are fast becoming an essential part of the customer contact arsenal and are reducing agent interaction times, reducing costs, and improving customer experience. Webio’s addition of ‘conversational forms’ means that the Enterprise can effectively collect data as part of a digital messaging or online conversation by asking questions, one at a time, just like a real-conversations, which customers love.
If you need to improve your customer engagement, talk to us and we'll show you how AI automation via digital messaging apps works. You will love the Webio experience. We promise.
Talk to us about Conversational AI