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The WCCE, the global summit for credit and collections professionals is delighted to announce Webio, the Conversational AI technology company which specialises in credit and collections customer conversations has taken headline sponsorship for this year's event which is taking place on October 11th and 12th at the Aviva Stadium in Dublin, Ireland.
Running over two days the conference is a platform for the exchange of ideas, knowledge, research and a forum for interaction between national and international credit professionals, risk management and colleagues involved in the area of collections.
A new addition to this year's line-up will have a technology and Artificial Intelligence focus curated in partnership with ConverCon
. Conversational AI, digital assistants, and the move to new forms of data-driven digital advantage are poised to change the game. This session of the conference will explore how financial services are adopting AI and making it work today and what you can do to be prepared for the impacts of these changes. Sessions will be highly informative and actionable.
Commenting on this partnership, Cormac O'Neill, Co-founder and CEO of Webio said, "being digital is mission critical. Customers are using mobile phones, messengers, and even webchat to source, access, and manage their financial services. New embedded financial services are being delivered within the customer conversation. New Buy Now Pay Later (BNPL) have shown that innovative new products can be radically disruptive. The credit industry is being driven by deep changes in technology and artificial intelligence that we all need to be aware of and acting on today if we are to win in the future".
Declan Flood, Chief Executive of Irish Credit Management Training is looking forward to working closely with Webio on this year's event. "We are delighted to be partnering with Webio as specialists in credit and collections customer engagement. Together we aim to show Credit Professionals from around the world, what the future is going to look like and the increasing use of technology in everyday interactions.
While the Congress is mainly targeted at Credit Managers, I expect to see many IT managers there as well, to learn how increased focus on technology can help and support the whole business"
As a headline sponsor, we have access to some discounted tickets. If you would like to attend and avail of our 20% discount, click here to get it.