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Webio Ranked 2nd on Credit and Collections Technology Power List

Webio Ranked 2nd on the Credit and Collections Technology Power List

We are delighted to have been listed as a top 20 ‘premier’ company in this year's Power List.  This list is a round-up of the most influential, innovational and powerful companies in credit and collections, and it is an honour to make the list for a third consecutive year.  
 
Each year, Credit Connect identifies the top 20 ‘Premier’ innovators based on research into the finalists and winners of its Credit and Collections Technology Awards. Colin White Founder at Credit Connect said “The annual guide provides a snapshot of the technology innovators within credit and collections – it showcases who is leading the way with innovations and have backed up their status by entering the awards. Finalists and winners have provided measurable data within this process.
 
The companies that have made the top 20 ‘premier’ list this year are now highlighted by their dedication to innovation. All the companies listed have provided solutions that have helped to enhance the best customer outcome through lending or collections processes.”
 

The 2021 Premier Power Top 20 companies in alphabetical order, are:

About the achievement, Webio's CEO Cormac O'Neill said, "Being recognised on this Power List is a great honour. We have been a consistent performer for the last three years and are delighted to sit alongside other well-known companies in credit and collections. Engaging with customers about debt and payments is challenging at the best of times and having our Conversational AI technology being able to make a positive contribution both to business and to customers is fantastic."

The announcement isn’t the only recognition that Webio has received recently, having won the Digital Business Transformation in partnership with Bristow & Sutor at this year's Credit and Collections Technology Awards, where the judges commented that:

the Bristow & Sutor partnership with Webio demonstrated a use of apps that consumers are comfortable with and generated impressive growth in engagement.

In addition, we are fresh off the back of winning the Best Use of AI in a Consumer/Customer Service at AI Awards for our recently launched Propensity Studio which is designed to optimise customer engagement by understanding the language that customers use and figuring out what the customer is trying to achieve and helps them reach that goal faster and better than ever before using machine learning and AI. 

 

 

 

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METRICS WE’VE ACHIEVED

52%
Uplift in Payment Arrangements
42%
Increase in Agent Productivity
57%
Decrease in Operational Costs
48%
Increase in Customer Engagement

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