The 2021 Premier Power Top 20 companies in alphabetical order, are:
About the achievement, Webio's CEO Cormac O'Neill said, "Being recognised on this Power List is a great honour. We have been a consistent performer for the last three years and are delighted to sit alongside other well-known companies in credit and collections. Engaging with customers about debt and payments is challenging at the best of times and having our Conversational AI technology being able to make a positive contribution both to business and to customers is fantastic."
The announcement isn’t the only recognition that Webio has received recently, having won the Digital Business Transformation in partnership with Bristow & Sutor at this year's Credit and Collections Technology Awards, where the judges commented that:
the Bristow & Sutor partnership with Webio demonstrated a use of apps that consumers are comfortable with and generated impressive growth in engagement.
In addition, we are fresh off the back of winning the Best Use of AI in a Consumer/Customer Service at AI Awards for our recently launched Propensity Studio which is designed to optimise customer engagement by understanding the language that customers use and figuring out what the customer is trying to achieve and helps them reach that goal faster and better than ever before using machine learning and AI.