Insights and Inspirations

NEWS STORIES

BACK
Delia Jones | Chief Operating Officer

Webio is ISO 27001 Certified… again!

Webio is ISO27001 Certified… again!

Webio has successfully completed an external assessment by the British Assessment Bureau, a leading UKAS Certification Body, and achieved certification for the ISO 27001 information security standard, making Webio one of the few platforms in our field to meet the highest internationally recognised security standards.

ISO 27001 is the internationally recognised Information Security Management Standard that proves an organisation’s commitment to protecting their customer, employee and shareholder’s information.

Delia Jones, Webio’s Chief Operating Officer said:

“Achieving the ISO certifications will assure our customers that we are operating recognised frameworks for managing information security and quality. We’re extremely proud to have been awarded the ISO 27001 certification again. I’m even more pleased that our processes meet a global standard for best practice and enable the Webio team to do their jobs effectively and securely.”


With ISO 27001 in place, Webio continues to minimise risks to potential data security breaches and reduce errors and costs while demonstrating credibility and trust. With the national focus on GDPR compliance for personal data confidentiality and the need for thorough system and process security, Webio are delighted to have achieved this tough accreditation . ISO 27001 works closely with GDPR to ensure full data protection and system security throughout an organisation.

This rigorous data security standard demonstrates that Webio has the processes, procedures and controls in place to protect data, its confidentiality and availability throughout the company. 

How do Webio customers benefit?

Being ISO 27001 certified is a testament to the fact that Webio prioritizes data security. But it also ensures the following:
  • Customer data is rigorously protected
  • We assess, minimise and eliminate risks and vulnerabilities
  • Webio is compliant with the highest standard for information security
  • Operational excellence when it comes to our IT, HR and information processes

Experience the wonder of
Conversational AI for Customer Engagement

If you need to improve your customer engagement, talk to us
and we'll show you how AI automation via digital messaging apps works.
You will love the Webio experience. We promise.

Talk to us about Conversational AI
CONTACT US

DEMO REQUEST

Register for a personalized demo where our team will review how Webio's intelligent customer engagement solutions can positively impact inbound and outbound customer engagement in your business.

METRICS WE’VE ACHIEVED

52%
Uplift in Payment Arrangements
42%
Increase in Agent Productivity
57%
Decrease in Operational Costs
48%
Increase in Customer Engagement

YOUR DETAILS

WhatsApp Contact Button