Webio in conjunction with CCR Magazine is hosting an in-person roundtable to discuss the 'Digitalisation in Collections and the Impact on the Brand'
Over a couple of hours, this discussion will focus on how collections organisations are embracing digitalisation but still face the service and collections conundrum of balancing digital vs human touch. Reimagining a collections strategy that fully embraces digital and delivers great customer experiences is the ultimate goal to maximise business competitiveness in an ever-increasing difficult market.
The conversation will deliver valuable insights on how best to influence the digital journey and hear leaders in the industry weighing in on their experiences and plans for the future, and their thoughts on an area that is shaping the future of the credit and collections industry.
The debate takes place in London on July 14th, 2022 and will be covered in the July/August issue of CCR Magazine.
