Webio has again been recognised for consistently delivering leading conversational AI technology for its clients that significantly improves the way companies engage with their customers by winning the 'Innovator of the Year' Credit & Collections Industry award.
This year, Webio was named as a finalist in the ‘Customer Vulnerability & Support Initiative’ and ‘Innovator of the Year’ categories at the Awards. Both these areas are close to Webio's heart as the company believes that technology can make a real difference where it is needed most.
All the companies nominated for these categories are well-recognised in the industry and we are honoured to be named alongside them.
The finalists were:
Innovator of the Year: Webio, Dukes, TCN, The Digital DRA and Zoot
Customer Vulnerability & Support Initiative: Webio, AperiData, Hambury Tilmond and Welfare Together, Money Wellness, Sefe Energy, TellJo, The Digital DRA and Creditspring, Trustfolio and Advice UK
Mark Opperman, Chief Revenue & Marketing Officer at Webio said:
"Winning this award highlights Webio's strength in innovation and building technology that that makes a difference in the lives of our clients and their customers. Webio's AI is built on an advanced architecture of multiple custom language models that deliver excellence for our clients' operations."
About the Awards
The Credit & Collections Industry Awards was launched to highlight the success of companies and individuals who lead the way in enhancing credit, lending and collections best practices. The awards are a valuable recognition of the industry’s leading products and services. For credit and collections companies the awards are an opportunity to assess the people and companies that focus on customer experience and provide a benchmark in industry best practice.
