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Best Technology Provider conversational AI

Webio Wraps Up 2022 with Best Technology Provider CCS Award

The Webio teams adds another award to their trophy cabinet by taking home the CCS Award "Best Technology Provider" which was presented at the Vulnerability Awareness Gala in Manchester. The gala rounded off the Collections & Vulnerability Summit hosted by Credit Strategy.

Ai technologyWinning this award proves once again that Webio's conversational AI messaging technology is delivering on its promise to increase engagement rates, improve agent effectiveness, reduce operational costs and increase debt recovery rates.

Webio's committment to be continually innovative has paid off and the team has secured seven awards this year for its conversational customer engagement technology: a CCS Award, ranking in the Deloitte Technology Fast 50, two AI Awards Ireland, a Credit & Collections Award, and two Credit Awards. 

Webio was pitted against some highly respected companies in this CCS Awards category: DebtStream and Wright Hassall; Data on Demand & Just; Paylink Solutions and Virgin Money; and Aryza.

About the Awards

The CCS Awards acknowledges success in the Collections and Customer Service industry. The Collections & Customer Service Awards returned for its 13th year to recognise the outstanding achievements of those within collections and customer service.

 

 

 

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METRICS WE’VE ACHIEVED

52%
Uplift in Payment Arrangements
42%
Increase in Agent Productivity
57%
Decrease in Operational Costs
48%
Increase in Customer Engagement

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