NEWS STORIES

12 daring start-ups to watch and Webio is one of them

Webio makes the list of the "12 daring start-ups to watch"

Webio made the top 30 start-ups in 2018 & are in the top 12 to watch in 2019. Webio 's conversational middleware is a game changer for customer engagement

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Webio Launches Customer Conversational Forms for the Enterprise

Webio Launches Customer Conversational Forms for the Enterprise

Forms are fast becoming an essential part of the customer contact arsenal and are reducing agent interaction times, reducing costs, and improving customer experience. Webio’s addition of ‘conversational forms’ means that the Enterprise can effectively collect data as part of a digital messaging or online conversation by asking questions, one at a time, just like a real-conversations, which customers love.

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Webio one of 30 superb Irish tech start-ups to watch in 2019

Webio one of 30 superb Irish tech start-ups to watch in 2019

Irish start-ups have never been more potent and relevant, and a defining feature of the ones to watch in 2019 is their embrace of deep tech. And Webio is one of them.

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Webio Keeps Customer Conversations Flowing with Conversational Middleware

Webio Does It Again Winning 'Best in Collections Technology' Award at Collections & Customer Service Awards

On one of the most important nights of the year, the Collections and Customer Service Awards awards recognise the outstanding achievements of companies within collections and customer service industries and Webio is delighted to be won of the lucky winners.

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Webio Keeps Customer Conversations Flowing with Conversational Middleware

Webio Recognised as an Artificial Intelligence Disruptor

Webio is delighted to be recognised by TechIreland, as one of the leading Artificial Intelligence disruptors in Ireland. TechIreland is tracking key data - from funding to employees to location to stage of development - for every indigenous product-based company in Ireland, this snapshop gives a look at the disruptive technologies startups and companies operating in Ireland today.

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Webio Keeps Customer Conversations Flowing with Conversational Middleware

Webio Keeps Customer Conversations Flowing with Conversational Middleware

A leading water recycling utility in England and Wales has taken the plunge with Webio to introduce customer conversational messaging to increased customer engagement by over 7% instantly.

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METRICS WE’VE ACHIEVED

64%
Decrease Unwanted Inbound Calls
42%
Increase in Agent Productivity
57%
Decrease in Operational Costs
48%
Increase in Customer Engagement

YOUR DETAILS