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Webio Keeps Customer Conversations Flowing with Conversational Middleware

Webio Does It Again Winning 'Best in Collections Technology' Award at Collections & Customer Service Awards

On one of the most important nights of the year, the Collections and Customer Service Awards awards recognise the outstanding achievements of companies within collections and customer service industries and Webio is delighted to be won of the lucky winners.

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Webio Keeps Customer Conversations Flowing with Conversational Middleware

Webio Recognised as an Artificial Intelligence Disruptor

Webio is delighted to be recognised by TechIreland, as one of the leading Artificial Intelligence disruptors in Ireland. TechIreland is tracking key data - from funding to employees to location to stage of development - for every indigenous product-based company in Ireland, this snapshop gives a look at the disruptive technologies startups and companies operating in Ireland today.

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Webio Keeps Customer Conversations Flowing with Conversational Middleware

Webio Keeps Customer Conversations Flowing with Conversational Middleware

A leading water recycling utility in England and Wales has taken the plunge with Webio to introduce customer conversational messaging to increased customer engagement by over 7% instantly.

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Webio Finalist for Best Provider in Collections  at the 2018 Collections & Customer Service  Awards

Webio Finalist at the 2018 Collections & Customer Service Awards

Webio who enables businesses to engage with customers and improve collections via messaging apps and voice interfaces is up for ' Best Technology Provider in Collections' award at this years Collections and Customer Service Awards. Just off the back of two collections award wins, fingers crossed we can make it three in a row.

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Enabling business to engage with customers over converstional messaging apps

Enabling Business to Engage with Customers over Conversational Messaging Apps

Webio's Cormac O'Neill talks to Silicon Republic about Webio and how they enable business to engage with customer via conversational messaging-SMS, WhatsApp

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Webio Wins Customer Engagement and Collections & Recoveries Awards

Webio Wins Customer Engagement and Collections & Recoveries Awards

Webio has been awarded the ‘Collections & Recoveries and Customer Engagement Solutions Awards at the Credit & Collections Technology Awards. These awards recognise excellence and innovation in the UK credit and collections industry.

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METRICS WE’VE ACHIEVED

64%
Decrease Unwanted Inbound Calls
42%
Increase in Agent Productivity
57%
Decrease in Operational Costs
48%
Increase in Customer Engagement

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