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Best Technology Provider conversational AI

Webio Wraps Up 2022 with Best Technology Provider CCS Award

The Webio teams adds another award to their trophy cabinet by taking home the CCS Award "Best Technology Provider" which was presented at the Vulnerability Awareness Gala in Manchster. The gala rounded off the Collections & Vulnerability Summit hosted by Credit Strategy.

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Deloitte Technology Fast 50 Awards

Webio Makes it Three in a Row at Deloitte Technology Fast 50 Awards

Specialist Conversational AI company, Webio, features in the Deloitte Technology Fast 50 Awards for the third year in a row. The annual event in Ireland highlights technological innovation by ranking the country’s fastest growing tech companies based on revenue growth over four years.

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AI Awards Ireland

Webio Takes Home Two AI Awards Ireland 2022

Webio had a spring in its step as the company walked away with two awards at the 2002 AI Awards Ireland in the categories "Best Use of AI in a Consumer/Customer Service Application" and "Best Use of Responsible AI & Ethics".

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Webio Wins Best Use of Technology at Credit & Collections Awards

Webio Wins Best Use of Technology at Credit & Collections Awards

There were smiles all round at Webio as they won their seventh Credit & Collections Technology award when this year they took home the Best Use of Technology in the Applied Technology category.

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QUALCO conversational AI messaging for debt collection

QUALCO boosts collections platform with Webio conversational AI messaging

Fintech solutions provider, QUALCO, partners with customer engagement specialists, Webio, to add conversational AI to their collections offering. QUALCO joined forces with Webio to provide the debt collections industry with an integrated solution that can engage, automate, and manage customer communications at every stage of the collections and recoveries journey, and in any messaging channel, through its debt management platform.

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conversational customer engagement

Webio Report Finds 30% of Consumers Turn to WhatsApp for Debt-Related Customer Service

New report shows customers want new ways to communicate with credit and collection teams - including channels not commonly known for business use such as WhatsApp and Snapchat - as inflation and the rising fuel costs escalate the cost of living crisis.

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METRICS WE’VE ACHIEVED

52%
Uplift in Payment Arrangements
42%
Increase in Agent Productivity
57%
Decrease in Operational Costs
48%
Increase in Customer Engagement

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