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Image of Credit Strategy Award Winner Webio for  Best Use of Technology in Collections Payments Recoveries and Customer Service Awards Image

Webio Wins Best Use of Technology: Collection Payments & Customer Service Award

Constantly looking for innovative solutions that will enhance the customer journey throughout the credit and collections process, the Webio Team has won the Best Use in Technology in Collection Payments and Customer Service in at the 2019 Credit Strategy- Credit Awards

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Picture of a mobile phone with Webio logo and icon of mobile phone with Messenger, WhatsApp and other messaging app logos.  Showing WebioPay

Webio Launches' WebioPay' and Makes Collecting Customer Payments Easier

Webio has launched another platform addition - ‘WebioPay ’, which offers a complete way for contact centres and large enterprises to collect customer payments quickly, conveniently and securely with over 120 global PSPs using Webio's conversational payment platform skill.

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12 daring start-ups to watch and Webio is one of them

Webio Brings Conversational Middleware to Call & Contact Centre Expo

Webio is exhibiting and speaking at this year's Call & Contact Centre Expo. If you are looking to excel in the customer engagement world, this is the event to find all the technologies, strategies and advancements!

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12 daring start-ups to watch and Webio is one of them

Webio makes the list of the "12 daring start-ups to watch"

Webio made the top 30 start-ups in 2018 & are in the top 12 to watch in 2019. Webio 's conversational middleware is a game changer for customer engagement

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Webio Launches Customer Conversational Forms for the Enterprise

Webio Launches Customer Conversational Forms for the Enterprise

Forms are fast becoming an essential part of the customer contact arsenal and are reducing agent interaction times, reducing costs, and improving customer experience. Webio’s addition of ‘conversational forms’ means that the Enterprise can effectively collect data as part of a digital messaging or online conversation by asking questions, one at a time, just like a real-conversations, which customers love.

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Webio one of 30 superb Irish tech start-ups to watch in 2019

Webio one of 30 superb Irish tech start-ups to watch in 2019

Irish start-ups have never been more potent and relevant, and a defining feature of the ones to watch in 2019 is their embrace of deep tech. And Webio is one of them.

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METRICS WE’VE ACHIEVED

64%
Decrease Unwanted Inbound Calls
42%
Increase in Agent Productivity
57%
Decrease in Operational Costs
48%
Increase in Customer Engagement

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