NEWS STORIES

Affinity Water Partners with Webio to Boost Customer Engagement

Affinity Water, the largest water-only company in the UK, has taken the plunge and has begun a new digital engagement process by introducing conversational SMS messaging to its customers to drive up engagement rates.Since introducing conversational technology the overall engagement rates with customers have increased by 100%+

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Deloitte Technology Fast 50 logo with Webio listed as ranking 8th

Webio in Top 10 of Deloitte Technology Fast 50 for 2nd Year Running

For a second year running, Webio earned a place in the prestigious awards, which ranks the fastest-growing companies in Ireland and Webio won’t be slowing down anytime soon.

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Webio Ranked 2nd on Credit and Collections Technology Power List

We are delighted to have been listed as a top 20 ‘premier’ company in this year's Power List.  This list is a round-up of the most influential, innovational and powerful companies in credit and collections, and it is an honour to make the list for a third consecutive year.  

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Webio Wins Best Use of AI in a Consumer/Customer Service at AI Awards

Webio is over the moon to have won the Best Use of AI in a Consumer/Customer Service Application at the 2021 AI Ireland Awards

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Webio and Bristow & Sutor win Credit & Collections Technology Award

It was certainly an exciting night as the awards were held in person and welcomed back many familiar faces and companies from the industry to celebrate the innovative credit and debt collection technology achievements from the past year.

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Future of Technology and Open Banking at Credit & Collections Think Tank

The Credit and Collections Think Tank is back and Webio's Mark Oppermann is joining the Future of Technology and Open Banking Panel.

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METRICS WE’VE ACHIEVED

52%
Uplift in Payment Arrangements
42%
Increase in Agent Productivity
57%
Decrease in Operational Costs
48%
Increase in Customer Engagement

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