NEWS STORIES

Image of AI brain with Webio blue on one half and Finch orange on the other

Webio’s Conversational AI gets a boost with Finch Capital Investment

Webio has announced that it has closed a Pre-Series A funding round led by Finch Capital. Webio, which includes Enterprise Ireland and EIT Digital amongst its backers, says the funding will go straight into deepening Webio’s capabilities in conversational AI, doubling the company’s R&D team, and expanding the sales and customer success teams to address the market demand. 

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We Are Hiring Come Work With Us

Come Work With Webio!

Webio is entering the second phase of our sales and marketing expansion journey in the UK, mainland Europe and US and we are looking for great talent to come and join us on this exciting journey.

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Deloitte technology Fast 50 logo with the number 2 for Webio's ranking in the awards

Webio ranked 2nd in Deloitte Technology Fast 50 Awards 2020

Winners of the prestigious Deloitte Technology Fast 50 2020 awards were announced last night and Webio are delighted to announce that we ranked number 2! Needless to say we are delighted with this achievements, which for the team was a bit of a bolt out of the blue to achieve such a high ranking.

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Webio Hosts CCR The Future of Collections Roundtable

Webio Hosts CCR The Future of Collections Roundtable

Webio is delighted to join forces with CCR Magazine to host the Future of Collections roundtable event.  The debate will focus on automation and innovation and the role they play shaping how the collections industry approaches customer engagement and collections payments.

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Another Award Win for Webio at Collections and Customer Service Awards

Another Award Win for Webio at Collections and Customer Service Awards

Awards season is well and truly here with many awards ceremonies being held closer to the end of the year due to the pandemic. As a result we have had been awarded two awards in the last two weeks and we are absolutely over the moon! The CCS awards took place during Vulnerability Awareness Week and a part of the Credit Festival and recognise success in the Collections and Customer Service industry

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Webio and Oplo  Win Best Customer Engagement Award

Webio and Oplo Win Credit & Collections Customer Engagement Award

Webio and Oplo have won the Customer Engagement Awards at this years Credit and Collections technology Awards. Formerly 1st Stop, Oplo have embraced conversational AI and really transformed how they engage with customers and are delighted that this innovation has been recognised.

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METRICS WE’VE ACHIEVED

52%
Uplift in Payment Arrangements
42%
Increase in Agent Productivity
57%
Decrease in Operational Costs
48%
Increase in Customer Engagement

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