NEWS STORIES

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World Credit Congress Announces Webio as Headline Sponsor

The global summit for credit & collections professionals announced Webio specialists in credit & collections customer conversations using Conversational AI

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CSA and Webio Logos beside title of UK Credit and Collections Conference

Webio confirms headline sponsorship for UKCCC

We are delighted to be announced as the headline sponsor for the Credit Services Association's annual conference - the UK Credit and Collections Conference (UKCCC) - which will be held in Manchester

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Webio hosts CCR Digitalisation in Debt Collections Roundtable

Webio in conjunction with CCR Magazine is hosting an in-person roundtable. The discussion will focus on how collections organisations are embracing digitalisation but still face the service and collections conundrum of balancing digital vs human touch.

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Webio Tops Two ‘Best Use in Technology Categories’ at Credit Awards

We are delighted to announce that Webio has won two awards at this year's Credit Awards – Best Technology Provider – Customer Service, Collections and Recoveries, and Best Use of Technology – Partnership with our wonderful customer DCBL.

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Webio secures $4m to scale conversational AI in the collections and payments industry

We are bursting with excitement to announce that Webio has raised funding of $4 million. This investment means that we can continue on our journey of reimaging the way credit conversations take place and making those difficult customer conversations about payments easier.

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Affinity Water Partners with Webio to Boost Customer Engagement

Affinity Water, the largest water-only company in the UK, has taken the plunge and has begun a new digital engagement process by introducing conversational SMS messaging to its customers to drive up engagement rates.Since introducing conversational technology the overall engagement rates with customers have increased by 100%+

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METRICS WE’VE ACHIEVED

52%
Uplift in Payment Arrangements
42%
Increase in Agent Productivity
57%
Decrease in Operational Costs
48%
Increase in Customer Engagement

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