NEWS STORIES

Webio Wins Best Use of AI in a Consumer/Customer Service at AI Awards

Webio is over the moon to have won the Best Use of AI in a Consumer/Customer Service Application at the 2021 AI Ireland Awards

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Webio and Bristow & Sutor win Credit & Collections Technology Award

It was certainly an exciting night as the awards were held in person and welcomed back many familiar faces and companies from the industry to celebrate the innovative credit and debt collection technology achievements from the past year.

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Future of Technology and Open Banking at Credit & Collections Think Tank

The Credit and Collections Think Tank is back and Webio's Mark Oppermann is joining the Future of Technology and Open Banking Panel.

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Webio Shortlisted at AI Awards for Intelligent Automation and Customer Engagement

Webio was announced as finalists in two categories at the AI Awards.

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Webio's Digital Debt Collection Technology Make the CCS Award Finals

We are delighted that we have made the finals with our esteemed customer, Snap Finance. We have made the final 6 in the 'Best Use of Technology' category, where our digital debt collection technology,  which is grounded in conversational AI  is being recognised.  

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Webio brings Conversational AI to Phoebus Software Clients

Phoebus Software Limited (PSL) has selected the Webio team as its partner to supply multi-channel customer communication for PSL’s clients. This partnership is the latest addition to the Phoebus Ecosystem Programme that pulls together best of breed suppliers across a range of non-core Phoebus services.

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METRICS WE’VE ACHIEVED

52%
Uplift in Payment Arrangements
42%
Increase in Agent Productivity
57%
Decrease in Operational Costs
48%
Increase in Customer Engagement

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