Propensity Studio: Optimise Customer Engagement Using AI and Automation
Propensity Studio uses the power of AI to predict your customised business outcomes across all digital debt collection conversations.
It has the power to guide each customer conversation through a range of best next steps dynamically selected in real-time as the conversation flows. The business outcomes could include how vulnerable the customer is, how likely they are to pay, or any outcome that is specific to how your business operates.
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