We have run many webinar sessions about the key success factors in effectively engaging with customers in the area of customer collections. But we still get asked so many questions about taking the first steps into using conversational messaging, simple chatbot automation, natural language processing and machine learning in the collections industry. Does it really work, what can you expect to achieve and how will customers react?
So we decided to run this collections webinar series to get back to basics and explain in stages how it all works and what you can expect to achieve. Check out the details below: