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THE 1,2,3s OF CUSTOMER ENGAGEMENT AUTOMATION

The 1,2,3s of Customer Engagement Automation - Messaging, Bots and Agents



Duration:  40minutes


We are currently faced with rapidly changing work practices. The situation we all find ourselves in is radically, and rapidly changing the way all businesses manage customer engagement.  Some companies that have moved to cloud-based customer communications have experienced a somewhat easier transition than others.

The ability to capitalise on all that customer engagement automation has to offer has never been more important - from better management of customer conversations, taking pressure off agents and the business, to ensuring that customers feel confident in the support and service the business can deliver.

In this 40-minute webinar, we will look at how to:

  • easily set up and deploy automated customer engagement over messaging channels like, SMS, WhatsApp, etc .
  • build an automated bot in minutes
  • let agents get involved and to manage necessary conversations
  • access reporting dashboards

Everything you need to deliver great customer experiences and business outcomes

Experience the wonder of Conversational AI for Customer Engagement

If you need to improve your customer engagement, talk to us and we'll show you how AI automation via digital messaging apps works. You will love the Webio experience. We promise.

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DEMO REQUEST

Register for a personalized demo where our team will review how Webio's intelligent customer engagement solutions can positively impact inbound and outbound customer engagement in your business.

METRICS WE’VE ACHIEVED

52%
Uplift in Payment Arrangements
42%
Increase in Agent Productivity
57%
Decrease in Operational Costs
48%
Increase in Customer Engagement

YOUR DETAILS

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