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Supercharge Your Customer Engagement with AI Chatbots in 2018

How to Supercharge Your Customer Engagement with AI Chatbots in 2018

Duration: 60 mins

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2018 is a shaping up to be a great time for customer engagement.  With AI now permeating everyday life, the benefits of highly personalised, real-time, human/digital engagement is now a reality.

A Forbes report states some businesses who are embracing AI have set goals of reducing call volumes by more than 50% within 2 years and others are looking to phase out e-mail in favour of real-time agent communications like chatbots and chat.

Now is the time to act and there’s never been a better time to take a look 'under the hood’ and see how you can invigorate and improve your customer engagement. So where is the best place to start?

In this 60-minute webinar, we will look at:

  • Invigorating how you use SMS and add more channels in manageable steps
  • How to harness your data to train your Chatbots
  • How blended AI/Agents work for simple and more complex engagement
  • What metric improvements you can be expected to achieve and how soon
  • A step-by-step look at how to get started

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Webio, The Conversational Middleware Company™ brings true AI driven customer conversations to the enterprise. Webio 's channel agnostic conversational interface engagement platform uses the power of AI driven chatbots, machine learning and NLP to introduce a 'blended AI' approach to customer engagement that lets AI agents work alongside human agents to seamlessly engage with customers.

Tell us your challenge and let us
help you tackle it

If you want to improve your customer communications, take advantage of our experience and let us show you what we can do.

DEMO REQUEST

Register for a personalized demo where our team will review how Webio's intelligent customer engagement solutions can positively impact inbound and outbound customer engagement in your business.

METRICS WE’VE ACHIEVED

64%
Decrease Unwanted Inbound Calls
42%
Increase in Agent Productivity
57%
Decrease in Operational Costs
48%
Increase in Customer Engagement

YOUR DETAILS