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Dublin to host Europe’s First Conversational Interface Conference

Dublin to host Europe’s First Conversational Interface Conference

Webio

Dublin to host Europe's First Conversational Interface Conference

The world's leading conversational interface platform players, technology enablers and next level CX design experts and industry experts from Google, Facebook,Typeform, Webio. MicroSoft and more are to get together with the business community in Dublin next month to share enthusiasm, learnings and experiences around delivering the artificially intelligent (AI) future we've all dreamed of.

Dublin-based artificial intelligence experts Webio are leading the way with the launch of the Convercon Conversational Interface Conference in Dublin's Science Gallery on May 4th 2017. The event is a must for CIOs, marketing and customer service leaders and will focus around discovering how the tech industry and the wider business community can work together to see how existing AI services like Apple's Siri, Microsoft's Cortana, Amazon Echo's Alexa and will positively impact on life and business for future generations.

Hot topics under discussion at the half day global event include the perfect user interface (UI) design, artificial intelligence considerations, and the practical interaction and messaging considerations of conversational interfaces applied in the real world.

ConverCon also includes practical, pragmatic focus on why conversational interaction is a problem worth solving; achieving the right messaging; why companies need conversational interfaces as well as advice from experts on what to avoid and how to deliver amazing experiences in a real world.

Practical guidelines for digital strategy leaders will be shared and delegates will be catapulted into the future with a look at the world beyond mobile and into the virtual reality (VR) and augmented reality (AR) conversation. All the conversations will focus around building brand loyalty and awareness, winning and retaining customers and ultimately going where we've never gone before in terms of harnessing the potential of AI.

ConverCon 2017 is the first conference of its kind where all the players required to deliver a usable, working, conversational interface will gather, according to organiser, Paul Sweeney from Webio. The event is being run in conjunction with Webio, HomeHero and the internationally recognised centre of excellence for ICT research and innovation, the Telecommunications, Software & Systems Group (TSSG) at Waterford Institute of Technology and is supported by Swrve, he explained.

"The programme will include panel discussions and breakout sessions with tech players like Benjamin Keyser from Intercom; Adrian Zumbrunnen from Google; Bojana Jamborcic from Typeform; Dirk Songuer of Microsoft HoloLens; Brian Heron from Each&Other as well as John Fitzpatrick from Voysis, Julian Decot from Facebook and more," Paul Sweeney explained.

"With rapidly evolving technology impacting how we are engaging with each other, now companies must think about how they, in turn, should interact with their customers. Companies need to deliver more engaging, simple and effortless interactions. At the forefront of these changes are Conversational Interfaces.

"When we ask Amazon Alexa to put an item on our shopping list or we're using one of those new chatbots on Facebook messenger to check when a bill is due, we are using conversational interfaces. Many see them as the next generation of the internet in a post-mobile app world. The implications of these changes will be profound, and the move to new ways of interacting could happen very quickly."

Benjamin Keyser, Director of Product Design at Intercom, said:  "Convercon promises to be a gathering of forward thinking companies and individuals who want valid, workable strategies for conversational UI that go beyond the current media hype. I'm looking forward to joining forces with some of the best thinkers in the field of conversational UI and AI to learn from each other's experiences, challenges, and opportunities."

Competition in the sector is intense and change is happening at a record pace, Paul Sweeney says. "The timing is perfect to have Europe's first 'The Conversational Interface Conference -ConverCon'"

The event is taking place on May 4th at the Dublin Science Gallery which is also running its "Human's Need Not Apply" AI exhibition.


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Dublin to host Europe’s First Conversational Interface Conference

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